Broni

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  • Time Online

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About Broni

  • Rank
    Malware Annihilator
  • Birthday 09/01/1954

Profile Information

  • Gender
    Male
  • Location
    Daly City, CA
  • OS
    Windows 10
  • Computer specs
    Windows 10 64-bit

    HP h8-1414 Envy
    AMD Six-Core FX-6120
    10GB of RAM
    1TB Hard drive
    AMD Radeon HD 7450 (1GB)
    dual - 27" Samsung LCD & 23" Acer S232HL LED

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  1. Welcome Piney Woods

    Hello Piney Woods, Welcome to Smartest Computing. Please feel free to browse around and get to know the others. If you have any questions please don't hesitate to ask. Piney Woods joined on the 01/19/2017. View Member
  2. Need help

    Last scans... Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document. NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so. NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me. NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue. Make sure the following options are checked: Internet Services Windows Firewall System Restore Security Center Windows Update Windows Defender Other Services Press "Scan". It will create a log (FSS.txt) in the same directory the tool is run. Please copy and paste the log to your reply. Download Temp File Cleaner (TFC) Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe Double click on TFC.exe to run the program. Click on Start button to begin cleaning process. TFC will close all running programs, and it may ask you to restart computer. Download Sophos Free Virus Removal Tool and save it to your desktop. Double click the icon and select Run Click Next Select I accept the terms in this license agreement, then click Next twice Click Install Click Finish to launch the program Once the virus database has been updated click Start Scanning If any threats are found click Details, then View log file... (bottom left hand corner) Copy and paste the results in your reply Close the Notepad document, close the Threat Details screen, then click Start cleanup Click Exit to close the program
  3. Need help

    Download attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST(FRST64) and press the Fix button just once and wait. The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply. fixlist.txt
  4. With Windows 10 I'm 99% sure you have 64-bit system. You don't need that CD. Read my previous reply carefully. It's all there how to boot to System Recovery Options .
  5. Please, observe following rules: Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer. If you're stuck, or you're not sure about certain step, always ask before doing anything else. Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest. Never run more than one scan at a time. Keep updating me regarding your computer behavior, good, or bad. The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know. If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum. I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me. ===================================================================== NOTE 1. Use another working computer to download Farbar Recovery Scan Tool and save it to USB flash drive. NOTE 2. Install Panda USB Vaccine, or BitDefender’s USB Immunizer on GOOD computer to protect it from any infected USB device. For x32 (x86) bit systems download Farbar Recovery Scan Tool 32-Bit and save it to a flash drive. For x64 bit systems download Farbar Recovery Scan Tool 64-Bit and save it to a flash drive. Plug the flashdrive into the infected PC. If you are using Windows 10 If you're having problems accessing System Recovery Options create Windows 10 USB or DVD as described here: http://betanews.com/2015/07/29/how-to-download-windows-10-and-create-your-own-installation-usb-flash-drive-or-dvd/ and boot from it. If you are using Windows 8 consult How to use the Windows 8 System Recovery Environment Command Prompt to enter System Recovery Command prompt. To access Advanced Boot Options start and shut down computer TWICE. On third start you should see Advanced Boot Options. If you are using Vista or Windows 7 enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options: Restart the computer. As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears. Use the arrow keys to select the Repair your computer menu item. Select US as the keyboard language settings, and then click Next. Select the operating system you want to repair, and then click Next. Select your user account an click Next. To enter System Recovery Options by using Windows installation disc: Insert the installation disc. Restart your computer. If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings. Click Repair your computer. Select US as the keyboard language settings, and then click Next. Select the operating system you want to repair, and then click Next. Select your user account and click Next. On the System Recovery Options menu you will get the following options: Startup Repair System Restore Windows Complete PC Restore Windows Memory Diagnostic Tool Command Prompt Select Command Prompt In the command window type in notepad and press Enter. The notepad opens. Under File menu select Open. Select "Computer" and find your flash drive letter and close the notepad. In the command window type e:\frst (for x64 bit version type e:\frst64) and press Enter Note: Replace letter e with the drive letter of your flash drive. The tool will start to run. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.
  6. Need help

    Re-run Farbar Recovery Scan Tool (FRST/FRST64) you ran at the very beginning of this topic. Double click to run it. Make sure you checkmark Addition.txt box. Press Scan button. Scan will create two logs, FRST.txt and Addition.txt in the same directory the tool is run. Please copy and paste them to your reply.
  7. Need help

    Please download ComboFix from Here, Here or Here to your Desktop. **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop** Never rename Combofix unless instructed. Close any open browsers. Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. Close any open browsers. WARNING: Combofix will disconnect your machine from the Internet as soon as it starts Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished. If there is no internet connection after running Combofix, then restart your computer to restore back your connection. If the connection is not there use restore point you created prior to running Combofix. Double click on combofix.exe & follow the prompts. NOTE1. If Combofix asks you to install Recovery Console, please allow it. NOTE 2. If Combofix asks you to update the program, always do so. When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first. Use AppRemover to uninstall it: http://www.appremover.com/ We can reinstall it when we're done with CF. **Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue. **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient. Make sure, you re-enable your security programs, when you're done with Combofix. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ NOTE. If, for some reason, Combofix refuses to run, try the following... Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop. Do NOT run it yet. Download Rkill (courtesy of BleepingComputer.com) to your desktop. There are 2 different versions. If one of them won't run then download and try to run the other one. You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus. rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/ iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/ Restart computer in safe mode Double-click on the Rkill desktop icon to run the tool. If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. If not, delete the file, then download and use the one provided in Link 2. Do not reboot until instructed. If the tool does not run from any of the links provided, please let me know. When the scan is done Notepad will open with rKill.txt log. NOTE. rKill.txt log will also be present on your desktop. Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it. IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
  8. Need help

    Please, observe following rules: Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer. If you're stuck, or you're not sure about certain step, always ask before doing anything else. Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest. Never run more than one scan at a time. Keep updating me regarding your computer behavior, good, or bad. The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know. If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum. I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me. ================================================ Uninstall following unwanted program: PackageTracer Internet Explorer Toolbar Download RogueKiller from one of the following links and save it to your Desktop: Link 1 Link 2 Close all the running programs Double click on downloaded setup.exe file to install the program. Click on Start Scan button. Click on another Start Scan button. Wait until the Status box shows Scan Finished Click on Delete. Wait until the Status box shows Deleting Finished. Click on Report and copy/paste the content of the Notepad into your next reply. RKreport.txt could also be found on your desktop. If more than one log is produced post all logs. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. The Scan log is available throughout History ->Application logs. Please post it contents in your next reply. Please download AdwCleaner by Xplode and save to your Desktop. Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator The tool will start to update the database if one is required. Click on the Scan button. AdwCleaner will begin...be patient as the scan may take some time to complete. After the scan has finished, click on the Logfile button. A window will open which lists the logs of your scans. Click on the Scan tab. Double-click the most recent scan which will be at the top of the list....the log will appear. Review the results...see note below After reviewing the log, click on the Clean button. Press OK when asked to close all programs and follow the onscreen prompts. Press OK again to allow AdwCleaner to restart the computer and complete the removal process. After rebooting, a logfile report (AdwCleaner[CX].txt) will open automatically (where the largest value of X represents the most recent report). To open a Cleaning log, launch AdwareClearer, click on the Logfile button, click on the Cleaning tab and double-click the log at the top of the list. Copy and paste the contents of AdwCleaner[CX].txt in your next reply. A copy of all logfiles are saved to C:\AdwCleaner. -- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name or entry that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep. Please download Junkware Removal Tool to your desktop. Shut down your protection software now to avoid potential conflicts. Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Post the contents of JRT.txt into your next message.
  9. Welcome cradlemountain

    Hello cradlemountain, Welcome to Smartest Computing. Please feel free to browse around and get to know the others. If you have any questions please don't hesitate to ask. cradlemountain joined on the 01/18/2017. View Member
  10. Football aka soccer topic

    Should be interesting game tomorrow. No surprises today. Lot of goals.
  11. Welcome DailySE

    Hello DailySE, Welcome to Smartest Computing. Please feel free to browse around and get to know the others. If you have any questions please don't hesitate to ask. DailySE joined on the 01/14/2017. View Member
  12. Cookie issue

    Could be some website glitch. Is there any phone number he can call?
  13. Cookie issue

    What browser is it? Did he try different browser?