InterestsMy primary hobby is computers. I'm not a novice but I sure have a lot to learn. I am amazed by how much I don't know.
Computer specsOS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name YOUR-4DACD0EA75
System Manufacturer HP Pavilion 061
System Model RN638AA-ABA m7658n
System Type X86-based PC
Processor x86 Family 15 Model 6 Stepping 4 GenuineIntel ~3401 Mhz
BIOS Version/Date Phoenix Technologies, LTD 3.17, 9/15/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name YOUR-4DACD0EA75\HP_Administrator
Time Zone Central Standard Time
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.02 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.84 GB
Page File C:\pagefile.sys
My computer is a HP Media Center PC m7658n. Anytime I have ever noticed a virus or trojan AVG reports that it has been removed or quarantined. It is possible that a burning program may have caused my problem. I tend to try several programs on a trial before purchasing one. Right now I do have Nero but it is on trial and I started using it after my problem was noticed.I will disconnect one of my CD drives and see what happens. Broni also mentioned that two drives could be an issue. What I keep going back to is that both CD drives worked perfectly since October of 2007 when I first bought the computer. You are correct that I have a lot of software on the computer and I'm sure I could remove some of it and not miss it. I do have an Uninstaller program that removes all the remnents when I remove programs. I will take a look and see what I can remove as I know I'm not using all of the programs I have on my computer. Yesterday I received a list of things to try from HP. It looks like things I have already tried but will look closely at what they said to do. I intend to go through their list today. Thanks for your reply. I will be back when I find what is causing this problem. I have never reinstalled windows on this computer, it looks like I might be doing that if nothing else works. The scan Broni had me do did show some problem with windows dll files.
I have contacted HP and Microsoft both. I explained my issue and ask them for help including an OEM copy. I expect to hear from them soon. I will report what happens on this issue when I have more information.
Thanks, I will be trying that. The computer still works good so I'm not in a hurry to reinstall Windows but it bothers me to know there is an issue that needs to be solved. It's like having a rattle in your car that you can't find.
What stumps me is that both worked for the last two years or so without a problem. I did delete SP3 but it did not fix my problem. I ran the sfc scan you told me about after deleting SP3 abd it still wants me to install Windows XP CD2. My next hope is to get an original disc from HP or Microsoft. I doubt if I can do that but will try. Thank you so much for all the effort you have put forth. I think a clean install of windows XP is in my future.
This is not to beat a dead horse but thought I would show the CD properties of a blank disc that comes from my desktop. You can compare this screen shot with the one from my laptop and readily see the difference.
I think you are looking at CD Properties without a disc in the drive. If you notice mine you will see it has an audio disc identified. I took the same disc to my other HP desktop and looked at CD properties. That one showed a number of bytes in used space, free space and how much capacity remained. I also looked at the same info on my laptop, it also gave the correct information. Put an audio disc in your drive and look again.
Yes that is kind of what I meant. After installing SP3 I noticed a site that recommended a number of things to do before installing SP3. Unfortunately I just updated from the Microsoft Update site trusting that MS had their stuff together. I was ready to try reimage before reading your comments on Computerhope and reading the comments back from their marketing manager. That would probably have caused me even more problems. I will report back after deleting SP3 as maybe it will help someone else.
Thanks for your help. I think I will try deleting SP3. I doubt I can get hurt too bad as I have this issue that won't go away. I feel a bit relieved that at least this wasn't some simple thing that I should have been able to figure out. That would have been nice but I think you know what I mean. I should have done more research on SP3 before installing it.
I should not have used the word copy. The discs I tried were original Microsoft Windows XP Home Edition Pack Two Version 2002, and another origional with just Version 2002. The third disc I tried was an original Dell Reinstallation disc with SP3. I wonder if I can get the disc I need from Microsft or HP. You are correct it is the Media Center Edition.
I followed instructions. First message attached as scan1. Secons message I received is scan2.
I purchased my desktop from HP auctions and did not receive original CD's. I inserted a copy of Windows XP, a copy of Windows Xp Pack 2 and a copy of Dell re-install disc XP with SP3. I received a message each time that it was the wrong disc. I presume this indicates I have missing files?
Broni, I followed your suggestion. See screen shots. I did not see a secondary channel. I uninstalled the Intel storage controller and the Primary IDE Channel and rebooted. It did not change my CD properties problem. The problem is still with me.
I am purely guessing but wonder if I have a registry problem?