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nodsh

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About nodsh

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  1. I totally agree with Fran , but I have to admit , I've done a lot of research that i could dig up , Remember i have stated here i was not a Hillary fan , but after all my research on both , I have to say i did vote for her . and I"m a Republican Also to say further I kind of somewhat feel like Roky
  2. teamviewer

    you guys thanks for the response , besides one of my reasons is just helping people , and doing that ,can kind of keep me up to date on things , you all know we have to keep at it , just to keep up , When i do help someone , I try to impress them on this site and also of Broni what he does . I also have gave a lot of time , trying to help , but most are not willing to go that extra step , even when i volunteer to show them the copy and paste necessary to run Broni tools etc , which most don't care to know ! I have to remember we here use and like computers and are somewhat interested in using them , BUT we have to realize , most have no care of that , other then using it for facebook , email and an occasional picture to copy WE DO Have To Realize That . Saying that i just love "teamviewer " and waiting for them to maybe think i might by commercial ,which i'm not Like i said , i always try to mention this site and the great people here that help , and all welling to give good advice !!! s
  3. teamviewer

    Teamviewer , a great tool for helping someone . I found it instead of using the file transfer method , you can just also plain copy and paste , between the two ,like using the tools that Broni ask and it leaves a txt file . Select all and copy , minimize and go on your site and paste as normal , and post . Copy and Paste works that way easy . One thing i would like too know also , others here use it , and it is said if free for home users , too a point , then it is commercial , and not allowed . I use it all the time too help , i wonder when i might be considered commercial ??
  4. Broni , What can i say , THANK you , Is it alright if i schedule a meeting with the "senior center " who she is a good member , and you have helped me do others that are also members , but to others , to mention your site , and the availability of not just fixing malware , but having a site where others help and give you a better experience of just using the computer . Remember their fear is I can't do it , I've tried to tell most of them , that the people here are great and will help you . you may just need to copy and paste , which i will be happy to do the teamviewer with you for nothing , just to show you how . I have mentioned this site on the ones we helped and told them to try it . May I mention it at a larger way , esp at the center ,then just the ones i've helped ????
  5. EUFI Boot Problems Ubuntu

    With eufi , after setting i shutdown or do a cnt-alt-delete . On some if my memory is right you may have to enable "legacy" , but like Roky said the md thing and or check out it out on another computer or just make another bootable . cnt-alt-delete still usually works instead of doing a complete restart since you still are in the bios . Too better answer maybe we need the make and model of the laptop , cause eufi is great because of manufacturers having better settings or alternative settings and more control . please let us know of you fix , I do a lot a booting with the new "eufi" forgot to add sometimes you have to do it again and again to work ??
  6. Results of screen317's Security Check version 1.001 x64 (UAC is enabled) Internet Explorer 11 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! Windows Defender WMI entry may not exist for antivirus; attempting automatic update. `````````Anti-malware/Other Utilities Check:````````` Adobe Flash Player 25.0.0.127 Mozilla Firefox (53.0) Google Chrome (57.0.2987.133) Google Chrome (plugins...) Google Chrome (SetupMetrics...) ````````Process Check: objlist.exe by Laurent```````` Windows Defender MSMpEng.exe Malwarebytes Anti-Malware mbamservice.exe Malwarebytes Anti-Malware mbamtray.exe Windows Defender MSASCuiL.exe Windows Defender MpCmdRun.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C: % ````````````````````End of Log``````````````````````
  7. will check back with you on that , after getting a hold of her again , probably tomorrow
  8. I said Monday and today is Friday , I think you knew what i meant , Things seem to be fine so I think we can finish and I will monitor her , unless you want more .
  9. found the FSS Farbar Service Scanner Version: 17-01-2015 Ran by jackie (administrator) on 13-04-2017 at 20:21:06 Running from "C:\Users\jackie\Desktop" Microsoft Windows 10 Home (X64) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Google.com is accessible. Yahoo.com is accessible. Windows Firewall: ============= Firewall Disabled Policy: ================== System Restore: ============ System Restore Policy: ======================== Security Center: ============ Windows Update: ============ Windows Autoupdate Disabled Policy: ============================ Windows Defender: ============== Other Services: ============== File Check: ======== C:\Windows\System32\nsisvc.dll => File is digitally signed C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed C:\Windows\System32\drivers\afd.sys => File is digitally signed C:\Windows\System32\drivers\tdx.sys => File is digitally signed C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed C:\Windows\System32\dnsrslvr.dll => File is digitally signed C:\Windows\System32\mpssvc.dll => File is digitally signed C:\Windows\System32\bfe.dll => File is digitally signed C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed C:\Windows\System32\SDRSVC.dll => File is digitally signed C:\Windows\System32\vssvc.exe => File is digitally signed C:\Windows\System32\wscsvc.dll => File is digitally signed C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed C:\Windows\System32\wuaueng.dll => File is digitally signed C:\Windows\System32\qmgr.dll => File is digitally signed C:\Windows\System32\es.dll => File is digitally signed C:\Windows\System32\cryptsvc.dll => File is digitally signed C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed C:\Windows\System32\ipnathlp.dll => File is digitally signed C:\Windows\System32\iphlpsvc.dll => File is digitally signed C:\Windows\System32\svchost.exe => File is digitally signed C:\Windows\System32\rpcss.dll => File is digitally signed **** End of log ****
  10. I found the Sophos log , cannot remember the others , have to review back , sorry for the delay . Monday's sometimes I have to be retrained <S> 2015-05-15 01:12:46.750 Sophos Virus Removal Tool version 2.5.4 2015-05-15 01:12:46.750 Copyright (c) 2009-2014 Sophos Limited. All rights reserved. 2015-05-15 01:12:46.750 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them. 2015-05-15 01:12:46.750 Windows version 6.1 SP 1.0 Service Pack 1 build 7601 SM=0x300 PT=0x1 WOW64 2015-05-15 01:12:46.755 Checking for updates... 2015-05-15 01:12:50.937 Update progress: proxy server not available 2015-05-15 01:12:57.236 Option all = no 2015-05-15 01:12:57.236 Option recurse = yes 2015-05-15 01:12:57.236 Option archive = no 2015-05-15 01:12:57.236 Option service = yes 2015-05-15 01:12:57.236 Option confirm = yes 2015-05-15 01:12:57.236 Option sxl = yes 2015-05-15 01:12:57.236 Option max-data-age = 35 2015-05-15 01:12:57.236 Option EnableSafeClean = yes 2015-05-15 01:12:58.893 Option vdl-logging = yes 2015-05-15 01:12:58.898 Customer ID: 094260ca9b3af99f9d4a3909fc47a743 2015-05-15 01:12:58.898 Machine ID: 211fce2f43154eab90ec8374e95d66db 2015-05-15 01:12:58.903 Component SVRTcli.exe version 2.5.4 2015-05-15 01:12:58.903 Component control.dll version 2.5.4 2015-05-15 01:12:58.903 Component SVRTservice.exe version 2.5.4 2015-05-15 01:12:58.903 Component engine\osdp.dll version 1.44.1.2200 2015-05-15 01:12:58.903 Component engine\veex.dll version 3.60.0.2200 2015-05-15 01:12:58.903 Component engine\savi.dll version 8.1.7.2200 2015-05-15 01:12:58.903 Component rkdisk.dll version 1.5.30.0 2015-05-15 01:12:58.903 Version info: Product version 2.5.4 2015-05-15 01:12:58.903 Version info: Detection engine 3.60.0 2015-05-15 01:12:58.903 Version info: Detection data 5.13 2015-05-15 01:12:58.903 Version info: Build date 3/31/2015 2015-05-15 01:12:58.903 Version info: Data files added 430 2015-05-15 01:12:58.903 Version info: Last successful update (not yet updated) 2015-05-15 01:13:12.510 Downloading updates... 2015-05-15 01:13:12.520 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0 2015-05-15 01:13:12.520 Update progress: [I49502] Found supplement SAVIW32 LATEST 2015-05-15 01:13:12.520 Update progress: [I49502] Found supplement IDE514 LATEST 2015-05-15 01:13:12.520 Update progress: [I49502] Found supplement IDE515 LATEST 2015-05-15 01:13:12.520 Update progress: [I49502] Found supplement IDE516 LATEST 2015-05-15 01:13:12.520 Update progress: [I49502] Found supplement IDE517 LATEST 2015-05-15 01:13:12.520 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1 2015-05-15 01:13:12.520 Update progress: [I19463] Syncing product SAVIW32 53 2015-05-15 01:13:19.375 Update progress: [I19463] Syncing product IDE514 161 2015-05-15 01:13:27.710 Installing updates... 2015-05-15 01:13:28.415 Error level 1 2015-05-15 01:13:28.435 Update progress: [I19463] Syncing product IDE515 171 2015-05-15 01:13:28.435 Update progress: [I19463] Syncing product IDE516 103 2015-05-15 01:13:28.435 Update progress: [I19463] Syncing product IDE517 1 2015-05-15 01:13:49.378 Update successful 2015-05-15 01:14:07.396 Option all = no 2015-05-15 01:14:07.396 Option recurse = yes 2015-05-15 01:14:07.396 Option archive = no 2015-05-15 01:14:07.396 Option service = yes 2015-05-15 01:14:07.396 Option confirm = yes 2015-05-15 01:14:07.396 Option sxl = yes 2015-05-15 01:14:07.396 Option max-data-age = 35 2015-05-15 01:14:07.396 Option EnableSafeClean = yes 2015-05-15 01:14:07.446 Option vdl-logging = yes 2015-05-15 01:14:07.601 Customer ID: 094260ca9b3af99f9d4a3909fc47a743 2015-05-15 01:14:07.601 Machine ID: 211fce2f43154eab90ec8374e95d66db 2015-05-15 01:14:07.606 Component SVRTcli.exe version 2.5.4 2015-05-15 01:14:07.606 Component control.dll version 2.5.4 2015-05-15 01:14:07.606 Component SVRTservice.exe version 2.5.4 2015-05-15 01:14:07.606 Component engine\osdp.dll version 1.44.1.2200 2015-05-15 01:14:07.606 Component engine\veex.dll version 3.60.0.2200 2015-05-15 01:14:07.606 Component engine\savi.dll version 8.1.7.2200 2015-05-15 01:14:07.606 Component rkdisk.dll version 1.5.30.0 2015-05-15 01:14:07.606 Version info: Product version 2.5.4 2015-05-15 01:14:07.606 Version info: Detection engine 3.60.0 2015-05-15 01:14:07.606 Version info: Detection data 5.13G 2015-05-15 01:14:07.606 Version info: Build date 3/31/2015 2015-05-15 01:14:07.606 Version info: Data files added 430 2015-05-15 01:14:07.606 Version info: Last successful update 5/14/2015 9:13:49 PM 2015-05-15 01:29:20.953 Could not open C:\hiberfil.sys 2015-05-15 01:29:20.978 Could not open C:\pagefile.sys 2015-05-15 01:37:59.686 Could not open C:\System Volume Information\{03f5d7cf-e9ab-11e4-a3b0-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2015-05-15 01:37:59.686 Could not open C:\System Volume Information\{2a1ad4e1-f7ff-11e4-a3be-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2015-05-15 01:37:59.686 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752} 2015-05-15 01:37:59.686 Could not open C:\System Volume Information\{5bf387d0-ef31-11e4-92c6-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2015-05-15 01:37:59.686 Could not open C:\System Volume Information\{5f188943-e690-11e4-a3be-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2015-05-15 01:37:59.686 Could not open C:\System Volume Information\{67a23490-f4b9-11e4-a67f-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2015-05-15 01:37:59.686 Could not open C:\System Volume Information\{6e70b7d7-f95e-11e4-9064-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2015-05-15 01:37:59.686 Could not open C:\System Volume Information\{6f489d00-f18a-11e4-a355-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2015-05-15 01:37:59.686 Could not open C:\System Volume Information\{a672067e-ecd1-11e4-8274-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2015-05-15 01:37:59.686 Could not open C:\System Volume Information\{ee565a59-fa0e-11e4-a3f0-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2015-05-15 01:46:26.160 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb 2015-05-15 01:46:26.160 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb 2015-05-15 01:46:29.400 Could not open C:\Windows\System32\config\RegBack\DEFAULT 2015-05-15 01:46:29.405 Could not open C:\Windows\System32\config\RegBack\SAM 2015-05-15 01:46:29.405 Could not open C:\Windows\System32\config\RegBack\SECURITY 2015-05-15 01:46:29.405 Could not open C:\Windows\System32\config\RegBack\SOFTWARE 2015-05-15 01:46:29.410 Could not open C:\Windows\System32\config\RegBack\SYSTEM 2015-05-15 02:07:44.085 SafeClean bin directory is empty. 2015-05-15 02:07:44.930 Error level 0 2015-05-15 03:18:06.513 Scan completed. 2015-05-15 03:18:06.513 ------------------------------------------------------------ 2017-04-14 01:29:53.801 Sophos Virus Removal Tool version 2.5.4 2017-04-14 01:29:53.815 Copyright (c) 2009-2014 Sophos Limited. All rights reserved. 2017-04-14 01:29:53.815 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them. 2017-04-14 01:29:53.815 Windows version 6.2 SP 0.0 build 9200 SM=0x300 PT=0x1 WOW64 2017-04-14 01:29:59.854 Removed SafeClean bin directory. 2017-04-14 01:29:59.855 Scan completed. 2017-04-14 01:29:59.855 ------------------------------------------------------------ 2017-04-14 01:32:35.548 Sophos Virus Removal Tool version 2.5.4 2017-04-14 01:32:35.548 Copyright (c) 2009-2014 Sophos Limited. All rights reserved. 2017-04-14 01:32:35.548 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them. 2017-04-14 01:32:35.548 Windows version 6.2 SP 0.0 build 9200 SM=0x300 PT=0x1 WOW64 2017-04-14 01:32:35.551 Checking for updates... 2017-04-14 01:32:35.708 Update progress: proxy server not available 2017-04-14 01:32:36.738 Update error: invalid login credentials (error 5) Couldn't authenticate user for resource with host server. URL was: http://dci.sophosupd.com/update 2017-04-14 01:33:02.395 Option all = no 2017-04-14 01:33:02.395 Option recurse = yes 2017-04-14 01:33:02.395 Option archive = no 2017-04-14 01:33:02.395 Option service = yes 2017-04-14 01:33:02.395 Option confirm = yes 2017-04-14 01:33:02.395 Option sxl = yes 2017-04-14 01:33:02.397 Option max-data-age = 35 2017-04-14 01:33:02.397 Option EnableSafeClean = yes 2017-04-14 01:33:08.552 Option vdl-logging = yes 2017-04-14 01:33:08.602 Customer ID: 094260ca9b3af99f9d4a3909fc47a743 2017-04-14 01:33:08.602 Machine ID: e2d35d2714f64abfb4ab226a2f89a856 2017-04-14 01:33:09.474 Component SVRTcli.exe version 2.5.4 2017-04-14 01:33:09.474 Component control.dll version 2.5.4 2017-04-14 01:33:09.475 Component SVRTservice.exe version 2.5.4 2017-04-14 01:33:09.475 Component engine\osdp.dll version 1.44.1.2200 2017-04-14 01:33:09.475 Component engine\veex.dll version 3.60.0.2200 2017-04-14 01:33:09.476 Component engine\savi.dll version 8.1.7.2200 2017-04-14 01:33:09.920 Component rkdisk.dll version 1.5.30.0 2017-04-14 01:33:09.980 Version info: Product version 2.5.4 2017-04-14 01:33:09.980 Version info: Detection engine 3.60.0 2017-04-14 01:33:09.980 Version info: Detection data 5.13 2017-04-14 01:33:09.980 Version info: Build date 3/31/2015 2017-04-14 01:33:09.980 Version info: Data files added 430 2017-04-14 01:33:09.980 Version info: Last successful update (not yet updated) 2017-04-14 02:30:45.665 Could not open C:\hiberfil.sys 2017-04-14 02:30:46.175 Could not open C:\pagefile.sys 2017-04-14 02:40:59.983 Could not open C:\swapfile.sys 2017-04-14 02:41:00.849 Could not open C:\System Volume Information\{3019cf02-0ef5-11e7-9db5-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2017-04-14 02:41:00.850 Could not open C:\System Volume Information\{30d14c14-195a-11e7-9db9-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2017-04-14 02:41:00.851 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752} 2017-04-14 02:41:00.852 Could not open C:\System Volume Information\{4a9f6256-1557-11e7-9db5-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2017-04-14 02:41:00.852 Could not open C:\System Volume Information\{4eb15a0e-20aa-11e7-9dbc-d4bed9d3b063}{3808876b-c176-4e48-b7ae-04046e6cc752} 2017-04-14 02:58:49.803 Could not open C:\Windows\System32\config\BBI 2017-04-14 02:58:50.015 Could not open C:\Windows\System32\config\RegBack\DEFAULT 2017-04-14 02:58:50.046 Could not open C:\Windows\System32\config\RegBack\SAM 2017-04-14 02:58:50.064 Could not open C:\Windows\System32\config\RegBack\SECURITY 2017-04-14 02:58:50.081 Could not open C:\Windows\System32\config\RegBack\SOFTWARE 2017-04-14 02:58:50.111 Could not open C:\Windows\System32\config\RegBack\SYSTEM 2017-04-14 03:23:58.483 SafeClean bin directory is empty. 2017-04-14 03:23:59.801 Error level 0 2017-04-14 03:43:53.722 Scan completed. 2017-04-14 03:43:53.722 ------------------------------------------------------------
  11. Broni I thought i could run all the tools using Teamviewer , without the others imput. With the holiday , i might not get connected with her again until the beginning of the week , If that would be "ok" , Also a point i wanted to bring up , she lives in a rural area and her speed is only 2Mbps , and i'm hearing of issues with some in the middle of the afternoon the last week or so . I myself have experienced some slowdown times in this area , Her basic use is probably facebook and some gaming , and I just wonder sometimes if they confuse the internet being buggy , instead blaming the computer , maybe the best thing would be to go get it and even add some ram ??
  12. Sorry didn't mean to interrupt , my search said might be an old version and uninstall and try again working now , she wanted to go to bed , i told her it was ok and hopefully it will finish with no problems it is running now , will post back here ,when it is done
  13. Broni , could not get Sophos to run , kept getting an error 1606 , and we had to break connections , so will get those other logs later , But what should i do about the Sophos
  14. Broni running Security Check required me calling her back "teamviewer would not continue unless her permission . running FSS also required the same , then TFC required it and broke the connection , so I told her let in run then call me back
  15. Broni it will be a couple more days before her and i can connect to finish , until then thanks , and i hope your visit was good . I recall you mentioning the airport trip <S>
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