36 replies to this topic

[Derek Mc]

I have a real problem in downloading, I did find a virus previously and the details are at computer hope,
http://www.computerhope.com/forum/index.ph...c,59771.45.html

basically I have rid myself of the known virus's but am still unable to perform a download. i use vista Home premium, AOL 9.0VR and now Firefox3 rather than i.e.7.

I click to download, it goes right through the process green bar expanding left to right, checks for virus at end then just closes the window rather than allow me to open the file. it seems size related as I can get AOL to download and open some smaller files but it is very confusing to me?
I have checked the download options and it is in the allow position.

[Broni]

Quote

checks for virus at end then just closes the window rather than allow me to open the file

Did you actually check download location, if file is not there?
Firefox has an option to keep download window open, or close after download.
See below:

Attached Images

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[Derek Mc]

Thanks, and yes,
I select the location, usually the desktop click start the green progress bar starts, goes from let to right, then the box closes and there is no download, even when I do a search for the file it is not listed in the search.

Really frustrating!
Derek

[Broni]

Uncheck that box "Close it when all downloads are finished".
Maybe, it'll give you some error.

[Derek Mc]

On the downloads that do not go through i notice now that i do not get that box to uncheck. It simply isn't there.

[Broni]

Under Tools>Options>Main, the check box is not there?

[Derek Mc]

Broni, on Jul 9 2008, 11:29 PM, said:

Under Tools>Options>Main, the check box is not there?

Correct, the only option I get is the green progress bar on files that will not download.

I do get the window you showed above on the files that will download however. I seem to be better downloading at home on my own router than the works router, does that make any difference?

[Broni]

Does it happen in Firefox, and IE?

[rokytnji]

Broni, not to highjack your thread or anything but I've been using Linux for some time now and I might be able to help with Firefox. These instructions are for Firefox 2.
Derek MC: On Firefox Page Left click Edit>Left click Preferences>Below Downloads you'll see a box labeled "close it when downloads are finished". Make sure that box doesn't have a checkmark in it, if it does left click on box to uncheck it. Click close and you are done . Then try downloading file or whatever and when done in the bottom right hand corner of your screen you will get a notification box like you would in Windows when you plug a USB stick in saying "Download completed". The Download box with the green bar should still be open and won't go away till you hit the close button. This way you have 2 ways of telling the download is complete.

Now I forgot to tell You is while you have the preferences window open for firefox do you see the line______" save file to". Click the browse button next to the bar like window and it will show" desktop "as one of the options .Select that option. That way the file will be in plain sight of your desktop. Also when download window opens it gives choices of" open file","save file",make sure you click on save file. Hope this helps and good luck.

[Broni]

Hey, no problem.
Your first suggestion is very same as mine in post #4.

[rokytnji]

And I thought I was the only nightowl.

[Broni]

Hehehehe

[Derek Mc]

Thank you both,I have been through the steps before and I do not even get the box to show me "close window after download"
Tell me what I need to do and I will do a screenshot of the download box shwing you all that it says. Also it affects AOL downloads as well I couldnt even download ringtones to my blackberry from crackberry via the laptop/usb last night.

[Derek Mc]

HI,
OK here are some screen grabs to show you whats going on!

Attached Files

•  sc2.doc   226.5K   32 downloads

[Derek Mc]

 sc4.doc   564.5K   35 downloads

[woodworker]

The way those boxes are set up, you are choosing to OPEN the file, NOT save it.

[rokytnji]

! screenshot of preferences page. ! screenshot of Opening download page. 1 screenshot of Download page with loading bar and KB speed and time.

[Broni]

Derek
As I, and rokytnji showed you, in Firefox go Tools>Options to make changes

[Larry(ne)]

If using Firefox go to FF addons and get down load statusbar.I did have a similar problem,Wont hurt to give it a try

[Smokey]

Broni, on Jul 11 2008, 06:23 PM, said:

Does it happen in Firefox, and IE?

Derek, You never answered Broni's question. Can you download normally if you use IE7? If not, it's a problem with Vista. If it does download using IE7, it's a problem with Firefox.

Derek Mc, on Jul 11 2008, 04:50 AM, said:

Correct, the only option I get is the green progress bar on files that will not download.

I do get the window you showed above on the files that will download however. I seem to be better downloading at home on my own router than the works router, does that make any difference?

Yes, Don't do your testing at work, they may have a download size limit set on their router/routers. This is common practice in most offices.