9 replies to this topic

[Hendrix]

Alright, sorry for all the problems, but my parent's laptop turns off randomly,(quickly fades out) and all of us are sure because it overheats. It's been happening for months now. I wanna know if i can do anything to fix it.

[Broni]

OK.
Are they using any specific program(s), when it happens?

[Hendrix]

No. it doesn't matter what program it's on. it still does it.

I added the speedfan results, i don't think it shows everything because it's a laptop.

[Broni]

Temperature is acceptable for a laptop, but you may want to have SpeedFan running and check those temperatures occasionally to see, if they'll shoot up.
So, let me know about that.

Then...
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

[Hendrix]

well it got up to 85c after i posted the results.


also for the BSV. it's not doing any scanning. what do i do?

[Broni]

BSV - did any results show up?

85, huh?
Try to watch some movie, or play some game and see how the temps are.

[Hendrix]

no results. and i think i have a malware problem on this computer. this problem can be put on hold for a while. i'm going to post a topic in the malware removal section.(i'm becoming a topic whore :P)

[Broni]

I was thinking about same thing.
How are those temperatures?
How old is that laptop?

[Hendrix]

68C
And the laptop is about two years old.

I created a topic in the malware removal forum

[Broni]

OK. Let's stay in malware thread for now.