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Vista Laptop keeps shutting off


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#1 Hendrix

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Posted 03 January 2010 - 07:38 PM

Alright, sorry for all the problems, but my parent's laptop turns off randomly,(quickly fades out) and all of us are sure because it overheats. It's been happening for months now. I wanna know if i can do anything to fix it.

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#2 Broni Re: Vista Laptop keeps shutting off

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Posted 03 January 2010 - 08:24 PM

OK.
Are they using any specific program(s), when it happens?

#3 Hendrix Re: Vista Laptop keeps shutting off

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Posted 03 January 2010 - 10:33 PM

No. it doesn't matter what program it's on. it still does it.

I added the speedfan results, i don't think it shows everything because it's a laptop.

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#4 Broni Re: Vista Laptop keeps shutting off

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Posted 03 January 2010 - 10:39 PM

Temperature is acceptable for a laptop, but you may want to have SpeedFan running and check those temperatures occasionally to see, if they'll shoot up.
So, let me know about that.

Then...
Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

#5 Hendrix Re: Vista Laptop keeps shutting off

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Posted 03 January 2010 - 10:53 PM

well it got up to 85c after i posted the results.


also for the BSV. it's not doing any scanning. what do i do?

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#6 Broni Re: Vista Laptop keeps shutting off

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Posted 03 January 2010 - 11:10 PM

BSV - did any results show up?

85, huh?
Try to watch some movie, or play some game and see how the temps are.

#7 Hendrix Re: Vista Laptop keeps shutting off

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Posted 03 January 2010 - 11:43 PM

no results. and i think i have a malware problem on this computer. this problem can be put on hold for a while. i'm going to post a topic in the malware removal section.(i'm becoming a topic whore :P)

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#8 Broni Re: Vista Laptop keeps shutting off

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Posted 03 January 2010 - 11:45 PM

I was thinking about same thing.
How are those temperatures?
How old is that laptop?

#9 Hendrix Re: Vista Laptop keeps shutting off

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Posted 03 January 2010 - 11:59 PM

68C
And the laptop is about two years old.

I created a topic in the malware removal forum

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#10 Broni Re: Vista Laptop keeps shutting off

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Posted 04 January 2010 - 12:03 AM

OK. Let's stay in malware thread for now.





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