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#1 peterc

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Posted 05 February 2010 - 03:58 AM

I have to check out a Dell about 6 years old tomorrow, has windows XP and giving an error OXOOOOOO24, she shuts down with the message windows is shutting down to avoid damage to the computer.

Tried many times to boot up but still goes blue screen. Is this the Hard drive?

anything I can do?

#2 Keeper Re: blue screen

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Posted 05 February 2010 - 04:15 AM

View Postpeterc, on 05 February 2010 - 03:58 AM, said:

I have to check out a Dell about 6 years old tomorrow, has windows XP and giving an error OXOOOOOO24, she shuts down with the message windows is shutting down to avoid damage to the computer.

Tried many times to boot up but still goes blue screen. Is this the Hard drive?

anything I can do?

Go here and read this and see if this helps http://ezinearticles...aner&id=2884563
http://Posted Image

#3 peterc Re: blue screen

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Posted 05 February 2010 - 04:41 AM

thank you very much! It was a good read but I cant get this computer to boot to get on line and check out and clean registry.

I need somehow a file on a ntfs boot disk :man_stuck_in_computer_monitor_s

#4 Broni Re: blue screen

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Posted 05 February 2010 - 04:50 AM

What is the EAXCT error?
Did you try Safe Mode, Last Known Good Cinfiguration?

#5 peterc Re: blue screen

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Posted 05 February 2010 - 04:58 AM

I tried safe mode and it goes to blue screen, I was trying to do a system restore with it but no dice. this is the error OXOOOOOO24 it says check drivers and hardware, system is shutting down to protect the computer .

I am going out in the morning to take another crack at it, he has the xp cds but if this thing needs a hard drive, I will just install a new drive and start from scratch.

Maybe I will bring another working drive just to see if it boots

#6 Broni Re: blue screen

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Posted 05 February 2010 - 05:00 AM

Yeah, that error, usually means bad drive, or bad RAM.

*** Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

*** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

#7 peterc Re: blue screen

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Posted 05 February 2010 - 05:09 AM

This is awesome , you are great with this stuff and detailed. I love this site!


I also really like the ipb stuff here, too bad it was not more than skins here.


Thank you very much for your time and effort!!

#8 Broni Re: blue screen

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Posted 05 February 2010 - 05:11 AM

You're very welcome :)
Keep me posted....





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