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Cheryl's Computer.....Infected

Started By PeggyB, Feb 10 2010 02:01 AM

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#1 PeggyB

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Posted 10 February 2010 - 02:01 AM

Cheryl's computer is major infected. Everything I click on says that file is infected. I ran Antivirus only come up with one virus and deleted it. I then install Avast 5, but it is telling me something about a side by side configuration and to check the programs event viewer. Didn't see that and click on other files and they all say the same thing. I can't even access the internet to download a fresh copy.
Do you think it would be okay to put her pics (she wants to keep) on CD and do a reinstall?

#2 Broni Re: Cheryl's Computer.....Infected

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Posted 10 February 2010 - 04:17 AM

It's totally up to you.
You can do that, or you can start new topic at HJT forum.
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#3 PeggyB Re: Cheryl's Computer.....Infected

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Posted 10 February 2010 - 05:59 PM

I would love to do that, but it will not connect to the internet. To many files are infected I guess. Let me see if I can do an HJT and put it on a CD.

#4 PeggyB Re: Cheryl's Computer.....Infected

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Posted 10 February 2010 - 07:58 PM

Can't do that. Went in there and put CD with HJT on it in and it said that HJT.exe was infected, not true, none of my CD's have viruses on them.

So, I guess that means clean install? I have never done a Windows Vista clean install, is it done just like Windows XP?

#5 Broni Re: Cheryl's Computer.....Infected

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Posted 10 February 2010 - 11:24 PM

Peggy, you have to decide, what you want to do, first and we'll guide you through.
Judging from your posts, HJT won't do.
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#6 Berton Re: Cheryl's Computer.....Infected

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Posted 11 February 2010 - 12:51 AM

View PostPeggyB, on 10 February 2010 - 07:58 PM, said:

Can't do that. Went in there and put CD with HJT on it in and it said that HJT.exe was infected, not true, none of my CD's have viruses on them.

So, I guess that means clean install? I have never done a Windows Vista clean install, is it done just like Windows XP?
What I had to do was

















.

#7 PeggyB Re: Cheryl's Computer.....Infected

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Posted 11 February 2010 - 06:03 AM

What happened to Larry's post about the clean install of Vista. Thank God I got a chance to read it first. Did what it said and the clean install went through great. As a matter of fact it was a lot easier than XP.
All done and everything is running super.
Thanks for the help..... :hug_you_all: and case is closed.

#8 Broni Re: Cheryl's Computer.....Infected

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Posted 11 February 2010 - 06:10 AM

Hmmm....interesting...Larry removed it?

Anyway, I'm glad, you're good to go :)
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#9 Larry(ne) Re: Cheryl's Computer.....Infected

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Posted 11 February 2010 - 02:02 PM

No I went to add some stuff to it and hit save and poof it was gone
Thanks JRAM for the new Computer.
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#10 PeggyB Re: Cheryl's Computer.....Infected

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Posted 11 February 2010 - 02:28 PM

That's okay, got the info I needed and everything is great.

#11 frazzm737 Re: Cheryl's Computer.....Infected

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Posted 11 February 2010 - 09:27 PM

I know the feeling, Larry! LOL!
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#12 JohnT Re: Cheryl's Computer.....Infected

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Posted 12 February 2010 - 12:05 AM

Way to go Peggy, you are getting pretty good at fixing problem PC's.
"We the People are the rightful masters of both Congress and the Courts--not to overthrow the Constitution, but to overthrow the men who pervert the Constitution." Abraham Lincoln
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