8 replies to this topic

[bassmanwa]

Hi I have outlook 2003 pro installed on my system but it does not want to update, after looking at some area, the only place this file is found is in the system 32 folder which I only have due to having windows 7 professional and using the xp mode in module, where I can do an update, what I would like to know if this msiexec.exe file is availble fo 64 bit as I feel this is a problem my outlook 2003 pro won't install updates - as I get error 12007 server name could not be resolved

[Broni]

Welcome aboard

Did you try to reinstall Office?

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE

• Double-click SystemLook.exe to run it.
  
• Vista users:: Right click on SystemLook.exe, click Run As Administrator
  
• Copy the content of the following box into the main textfield:
  

  :filefind
  msiexec.exe
  

  
  
• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

[Berton]

Quote

the only place this file is found is in the system 32 folder which I only have due to having windows 7 professional

This part confuses me, msiexec.exe is the Windows Installer and all versions of Win7 I've seen including mine have that System32 Folder that contain that msiexec.exe file, not necessarily limited to having Windows XP Mode and the special version of WinXP Pro installed. The Folder Options, View tab may have it set to be hidden from the user.

[bassmanwa]

Broni, on 16 January 2011 - 05:20 AM, said:

Welcome aboard

Did you try to reinstall Office?

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
64-bit users go HERE

• Double-click SystemLook.exe to run it.
  
• Vista users:: Right click on SystemLook.exe, click Run As Administrator
  
• Copy the content of the following box into the main textfield:
  

  :filefind
  msiexec.exe
  

  
  
• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

[bassmanwa]

Hi Bronie here is result:

SystemLook 04.09.10 by jpshortstuff
Log created at 13:03 on 23/01/2011 by Vernon1
Administrator - Elevation successful

========== filefind ==========

Searching for "msiexec.exe"
C:\Windows\System32\msiexec.exe --a---- 127488 bytes [23:48 13/07/2009] [01:39 14/07/2009] 228577912C977E2CBE04920F6172C39E
C:\Windows\SysWOW64\msiexec.exe --a---- 73216 bytes [23:31 13/07/2009] [01:14 14/07/2009] A8492E3929E7B981DA541286709C8479
C:\Windows\winsxs\amd64_microsoft-windows-installer-executable_31bf3856ad364e35_6.1.7600.16385_none_a57666739fcae94c\msiexec.exe --a---- 127488 bytes [23:48 13/07/2009] [01:39 14/07/2009] 228577912C977E2CBE04920F6172C39E
C:\Windows\winsxs\x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.1.7600.16385_none_4957caefe76d7816\msiexec.exe --a---- 73216 bytes [23:31 13/07/2009] [01:14 14/07/2009] A8492E3929E7B981DA541286709C8479

-= EOF =-

[Broni]

You have both files and their backups in correct locations.

Keep in mind, that on 64-bit systems, 64-bit files are located in C:\Windows\System32 folder and 32-bit files are located in C:\Windows\SysWOW64 folder.
Maybe confusing, but this is how MS does it.

[bassmanwa]

Broni, on 23 January 2011 - 06:40 AM, said:

You have both files and their backups in correct locations.

Keep in mind, that on 64-bit systems, 64-bit files are located in C:\Windows\System32 folder and 32-bit files are located in C:\Windows\SysWOW64 folder.
Maybe confusing, but this is how MS does it.

[bassmanwa]

Hi Bronie thanks for your help it is really appreciated, do I need to close this post or will just stay on file

[Broni]

You're welcome :)
We don't close topics here.