31 replies to this topic

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
  
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
  
• Close all other programs apart from OTL as this step will require a reboot
  
• On the OTL main screen, press the CLEANUP button
  
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/v...ning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingc.../topic2520.html

12. Please, let me know, how your computer is doing.

[dtnyc]

PC is clean and fast once I get past the 15-20 min start up HD activity. Any suggestions? SFC will not even recoginze the XP SP3 disk I ordered.

[dtnyc]

Final OTL log

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Carolyn
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Craig
->Temp folder emptied: 121542 bytes
->Temporary Internet Files folder emptied: 32818484 bytes
->Java cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 766 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 66016 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 3459167 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 35.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Carolyn
->Flash cache emptied: 0 bytes

User: Craig
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.20.6 log created on 02122011_084234

Files\Folders moved on Reboot...
File\Folder C:\Documents and Settings\Craig\Local Settings\Temp\~DF2884.tmp not found!
File\Folder C:\Documents and Settings\Craig\Local Settings\Temp\~DF28A3.tmp not found!
File\Folder C:\Documents and Settings\Craig\Local Settings\Temp\~DF2974.tmp not found!
File\Folder C:\Documents and Settings\Craig\Local Settings\Temp\~DF2993.tmp not found!
File\Folder C:\Documents and Settings\Craig\Local Settings\Temp\~DF2B53.tmp not found!
File\Folder C:\Documents and Settings\Craig\Local Settings\Temp\~DF2D1E.tmp not found!
C:\Documents and Settings\Craig\Local Settings\Temporary Internet Files\Content.IE5\C8EOCE2Q\page__st__20__gopid__161514[1].htm moved successfully.
File\Folder C:\WINDOWS\temp\JET2816.tmp not found!
C:\WINDOWS\temp\Perflib_Perfdata_914.dat moved successfully.

Registry entries deleted on Reboot...

[Broni]

Let's try something....

Go Start>Run (Start Search in Vista), type in:
msconfig
Click OK (hit Enter in Vista).

Click on Startup tab.
Click Disable all
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

Click Services tab.
Put checkmark in Hide all Microsoft services
Click Disable all.

Click OK.
Restart computer in Normal Mode.

NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
If you use Windows firewall, you're fine.

Same problem?

[dtnyc]

Started like it was brand new. So how do I eliminate the trouble maker?

[Broni]

Go back to "msconfig" and re-enable all items you just disabled.

Uninstall Norton, using this tool: http://us.norton.com...0080710133834EN
Make sure to turn Windows firewall ON and see how it goes.

[dtnyc]

Uninstalled Norton AV. Still experiencing extened HD activity with all Startup and Processes enabled. What's next?

[dtnyc]

..upadte. Startup showed moderate improvement with Norton uninstalled....still about 10 min of HD activity once I log on.

[Broni]

OK, go back to settings from my reply #24.
Restart computer.
I assume with those settings everything works just fine....

Go back to "msconfig" and start re-enabling non-MS services and startups, BUT one item at a time, restarting computer each time until you find a culprit.

[dtnyc]

OK...will take some time. Should I reinstall my Norton AV?

[dtnyc]

...update. Printed off lists of Startup and Processes in MSCONFIG. Researched all online and disabled any that I considered I didn't need. Now running great with Norton installed. I think the culprits may have been Adobe and ATI. The newer version of Norton also seems faster.

PC is much faster as well.

Thanks for all you help.

[Broni]

Way to go!!
Good luck and stay safe :)