24 replies to this topic

[Broni]

Quote

sounds like a dot matrix printer

Making some noises?

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
  
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
  
• Close all other programs apart from OTL as this step will require a reboot
  
• On the OTL main screen, press the CLEANUP button
  
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/v...ning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingc.../topic2520.html

12. Please, let me know, how your computer is doing.

[Morgan]

The 'ol laptop hard drive is noisey, part of being old, lol. Sorry, to alarm you.

I'm glad to see there is no rootkit and the system is clean. I want to thank you very much for your help. I was very concerned I was missing something. I feel very confident now.

Items 1 & 2 are done. The report is below.

Item 3, Well this is what brought me here, Windows Update issues. There have been no critical updates since running the SP3 Update. I'm used to seeing 75+ critical updates after installing SP3, which I make sure are all completed before ever giving a pc back to someone. At this point I am going to treat the problem as a Windows Update problem and not a malware problem, thanks to your help. I'll post a seperate thread later in the appropriate forum if I cannot resolve it.

As for the other items, they have already been done. Again many thanks Broni !

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Administrator.TOSHIBA-USER
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Owner
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: xp
->Temp folder emptied: 3085 bytes
->Temporary Internet Files folder emptied: 1656862 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 2.00 mb


[EMPTYFLASH]

User: Administrator

User: Administrator.TOSHIBA-USER

User: All Users

User: Default User

User: Guest

User: LocalService

User: NetworkService

User: Owner

User: xp
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb

Restore points cleared and new OTL Restore Point set!
Error: Unable to interpret <[Reboot> in the current context!

OTL by OldTimer - Version 3.2.20.6 log created on 02202011_200058

Files\Folders moved on Reboot...
C:\WINDOWS\temp\T30DebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...

[Broni]

You're very welcome

Quote

Restore points cleared and new OTL Restore Point set!
Error: Unable to interpret <[Reboot> in the current context!

Something amiss there.
Make sure, you reset system restore manually.
Turn system restore off.
Restart computer.
Turn system restore on.

Quote

At this point I am going to treat the problem as a Windows Update problem and not a malware problem, thanks to your help. I'll post a seperate thread later in the appropriate forum

That will be better.

Good luck and stay safe :)

[Morgan]

Will do, thx again.

[Broni]

You're very welcome