33 replies to this topic

[Bent Club]

Thanks . will do .

[Bent Club]

All processes killed
========== OTL ==========
Service CLTNetCnService stopped successfully!
Service CLTNetCnService deleted successfully!
Starting removal of ActiveX control {E06E2E99-0AA1-11D4-ABA6-0060082AA75C}
C:\ProgramData\webex\ieatgpc.inf moved successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E06E2E99-0AA1-11D4-ABA6-0060082AA75C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E06E2E99-0AA1-11D4-ABA6-0060082AA75C}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E06E2E99-0AA1-11D4-ABA6-0060082AA75C}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E06E2E99-0AA1-11D4-ABA6-0060082AA75C}\ not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
C:\Windows\Downloaded Program Files\gp.inf not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\\{AEB6717E-7E19-11d0-97EE-00C04FD91972} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AEB6717E-7E19-11d0-97EE-00C04FD91972}\ not found.
C:\Users\Jen\AppData\Roaming\AVG10\cfgall folder moved successfully.
C:\Users\Jen\AppData\Roaming\AVG10 folder moved successfully.
File EY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring] not found.
File rity] not found.
File ptytemp] not found.
File ptyflash] not found.
File boot] not found.

OTL by OldTimer - Version 3.2.22.3 log created on 05112011_195258
Files\Folders moved on Reboot...
Registry entries deleted on Reboot...

[Bent Club]

Results of screen317's Security Check version 0.99.7
Windows Vista Service Pack 2 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
avast! Free Antivirus
Norton 360
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java™ 6 Update 3
Out of date Java installed!
Adobe Flash Player
Adobe Reader X (10.0.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
``````````End of Log````````````

[Bent Club]

She had AVG on there Broni . I took that off and put Avast on as it was going to expire in 10 days . Don't know where the Norton 360 is coming from .

[Broni]

Good move :)

Norton...probably some leftovers. Run this tool to get rid of them: http://us.norton.com...0080710133834EN
Then, re-run Security Check to see, if it's gone.

1. Update your Java version here: http://www.java.com/...d/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  
• Accept any prompts.

[Bent Club]

Results of screen317's Security Check version 0.99.7
Windows Vista Service Pack 2 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
avast! Free Antivirus
Norton 360
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java™ 6 Update 3
Out of date Java installed!
Adobe Flash Player
Adobe Reader X (10.0.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
``````````End of Log````````````
She is starting esest now .

[Broni]

It's still listed, but it looks like just some registry leftovers.
I took another look at OTL log and I don't see anything Norton related being active.

How is computer doing at the moment?

[Bent Club]

Will ask . Nothing on Eset .

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
  
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
  
• Close all other programs apart from OTL as this step will require a reboot
  
• On the OTL main screen, press the CLEANUP button
  
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/v...ning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingc.../topic2520.html

12. Please, let me know, how your computer is doing.

[Bent Club]

Will do . Thanks .

[Bent Club]

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Jen
->Temp folder emptied: 19550954 bytes
->Temporary Internet Files folder emptied: 994536 bytes
->Java cache emptied: 2040 bytes
->Flash cache emptied: 923 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1958 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 20.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Jen
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.22.3 log created on 05122011_193436
Files\Folders moved on Reboot...
Registry entries deleted on Reboot...

Computer running fine .

[Broni]

Way to go!!
Good luck and stay safe :)

[Bent Club]

Thanks Broni for all the help . And good luck tonight . the game is about to start . Going to be a good one .

[Broni]

You're very welcome

Go Shaaaaaaaaaarks!!!!