70 replies to this topic

[Broni]

Perfect!

How is computer doing?

Last scans...

1. Download Security Check from HERE, and save it to your Desktop.

• Double-click SecurityCheck.exe
  
• Follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.
  
  NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.

2. Download Temp File Cleaner (TFC)

• Double click on TFC.exe to run the program.
  
• Click on Start button to begin cleaning process.
  
• TFC will close all running programs, and it may ask you to restart computer.

3. Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
  
• Tick the box next to YES, I accept the Terms of Use
  
• Click Start
  
• IMPORTANT! UN-check Remove found threats
  
• Accept any security warnings from your browser.
  
• Check Scan archives
  
• Click Start
  
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  
• When the scan completes, push List of found threats
  
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  
• NOTE. If Eset won't find any threats, it won't produce any log.

[weatherman]

The computer is doing OK. I keep on getting pop-ups from SpyHunter.

[Broni]

Saying what?

I'll be in and out, since I'll be watching Sharks game.

Go ahead with other steps.

[weatherman]

Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is enabled)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
McAfee Total Protection
Norton Internet Security
McAfee Online Backup
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java™ 6 Update 22
Adobe Flash Player
Adobe Reader 9.3 MUI
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent
McAfee Online Backup MOBKbackup.exe
``````````End of Log````````````

[weatherman]

Saying to allow or not to allow a program. I did not install the program.

[Broni]

We'll take care of Spy Hunter, as soon, as you're done with Eset scan.

Also...

Update Adobe Reader

You can download it from http://www.adobe.com.../readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

[weatherman]

Broni, IE crashed last night so I went to programs and unistalled Spy Hunter

[Broni]

Good :)

Post fresh OTL log, so I can see, there are no traces of it.

....and I still need Eset scan....

[weatherman]

No infections Eset

[Broni]

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
  
• Let the program run unhindered, reboot the PC when it is done
  
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
  
• Close all other programs apart from OTL as this step will require a reboot
  
• On the OTL main screen, press the CLEANUP button
  
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/v...ning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingc.../topic2520.html

12. Please, let me know, how your computer is doing.

[Broni]

The issue seems to be resolved.