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[RESOLVED] Multiple bsod's and blank desktop


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#41 Broni

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Posted 03 July 2011 - 07:45 PM

Please remember:

Quote

The main reason your computer is slow is this:

Quote

382.10 Mb Total Physical Memory
XP needs at least 512MB of RAM (1GB ideally).


#42 teehee Re: [RESOLVED] Multiple bsod's and blank desktop

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Posted 04 July 2011 - 04:52 PM

Results of screen317's Security Check version 0.99.7
Windows XP Service Pack 3
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
avast! Free Antivirus
Antivirus up to date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
CCleaner
Java™ 6 Update 26
Out of date Java installed!
Adobe Flash Player 9 (Out of date Flash Player installed!)
Adobe Flash Player 10.1.85.3
Adobe Reader 8.1.0
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Malwarebytes' Anti-Malware mbamservice.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
``````````End of Log````````````

#43 Broni Re: [RESOLVED] Multiple bsod's and blank desktop

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Posted 04 July 2011 - 05:12 PM

Update Adobe Reader

You can download it from http://www.adobe.com.../readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

...and Eset....

#44 teehee Re: [RESOLVED] Multiple bsod's and blank desktop

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Posted 04 July 2011 - 06:25 PM

C:\WINDOWS\system32\ActiveToolBand.dll probably a variant of Win32/Agent.KGSGGZT trojan
C:\Documents and Settings\Alistair Ankrah\Desktop\fm91_t1.exe probably a variant of Win32/Agent.MDPKGTB trojan
C:\Program Files\AdVantage\ffext.mod Win32/Adware.WhenU.SaveNow application
C:\_OTL\MovedFiles\07032011_193317\C_\FOUND.012\FILE0002.CHK Win32/PSW.OnLineGames.NNU trojan
Operating memory probably a variant of Win32/Agent.KGSGGZT trojan

#45 Broni Re: [RESOLVED] Multiple bsod's and blank desktop

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Posted 04 July 2011 - 06:46 PM

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :OTL
    
    :Services
    
    :Reg
    
    :Files
    C:\WINDOWS\system32\ActiveToolBand.dll	
    C:\Documents and Settings\Alistair Ankrah\Desktop\fm91_t1.exe	
    C:\Program Files\AdVantage\ffext.mod
    
    :Commands
    [purity]
    [emptytemp]
    [emptyflash]
    [Reboot]
    

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

==========================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/v...ning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingc.../topic2520.html

12. Please, let me know, how your computer is doing.

#46 teehee Re: [RESOLVED] Multiple bsod's and blank desktop

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Posted 04 July 2011 - 06:56 PM

All processes killed
========== OTL ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\WINDOWS\system32\ActiveToolBand.dll moved successfully.
C:\Documents and Settings\Alistair Ankrah\Desktop\fm91_t1.exe moved successfully.
C:\Program Files\AdVantage\ffext.mod moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: All Users

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Delores Archer
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Jose Archer
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->FireFox cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Alistair Ankrah
->Temp folder emptied: 1110654 bytes
->Temporary Internet Files folder emptied: 69390 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 31967422 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 343 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 32768 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 32.00 mb


[EMPTYFLASH]

User: Default User
->Flash cache emptied: 0 bytes

User: All Users

User: NetworkService

User: LocalService

User: Administrator

User: Delores Archer
->Flash cache emptied: 0 bytes

User: Jose Archer
->Flash cache emptied: 0 bytes

User: Alistair Ankrah
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.25.0 log created on 07042011_194856

Files\Folders moved on Reboot...
C:\WINDOWS\temp\Perflib_Perfdata_e6c.dat moved successfully.

Registry entries deleted on Reboot...

#47 Broni Re: [RESOLVED] Multiple bsod's and blank desktop

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Posted 04 July 2011 - 07:01 PM

Quote

12. Please, let me know, how your computer is doing.
Whenever ready.....

#48 teehee Re: [RESOLVED] Multiple bsod's and blank desktop

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Posted 04 July 2011 - 07:02 PM

Woops I just skipped to step 2 instead of step 1 in the 'your computer is clean' section should I repeat the process?

#49 Broni Re: [RESOLVED] Multiple bsod's and blank desktop

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Posted 04 July 2011 - 07:05 PM

You can perform step 1 manually.
Turn system restore off.
Restart computer.
Turn system restore on.

#50 teehee Re: [RESOLVED] Multiple bsod's and blank desktop

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Posted 18 August 2011 - 08:03 AM

Thanks for all your help my pc is now running well.

#51 Broni Re: [RESOLVED] Multiple bsod's and blank desktop

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Posted 18 August 2011 - 11:29 PM

You're very welcome :smiley_says_hello:





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