6 replies to this topic

[Ski]

This morning, did as usual - went to check mail, news, etc and low & behold my Belkin N300 router started throwing runtime errors with any type of attempted access - setup - options - and even trying to read the on-line manual from the task bar icon. This has not been a good router since I bought it in August - likes to reset itself a few times a day, under the auspices of 'Scheduled Reset', and drops more connections than a throw away cel phone. Tried to reinstall the software - kept on failing something about not being able to replace another file. Spent 2+ hours on the phone with half of India and Pakistan only to be told it is my ip's fault - no connection, no matter how much I tried to tell them I get the same software errors weather I am connected to an ip or not. Have reset routers modems and computers til I'm blue in the face....

Called RoadRunner and was told I had a good connection, which I knew, and they tried to get me connected - no go. Bad router.

Got my old Belkin router back out and tried to set it up til I decided what to do with the 'newer' one. It won't connect either, I can ping it but no connection. Spent another few hours talking to the other half of India and Pakistan trying to get this one resolved. They decided the old router was bad. Got an RMA for both. The old one is warranteed for life, the newer one is only 3 months old. Maybe things are looking up........

Nah....

Now have no more routers, so try to connect directly to the cable modem.
Main machine won't connect, can ping it, but won't connect, even after resetting it numerous times. My backup (server) machine connects to the modem just fine, that's what I'm using now..... Gonna replace cat5 cables tomorrow and try to delete all the old stuff, as much as I can find, and try to straight connect the main box to the modem. Got internet with the backup box, but no mail client - only keep it on one machine. Hafta reinstall printers, wireless printer is completely out at the moment, and just a bunch of stuff you don't realize you lose when a small home network goes on the blink....

Any Ideas on how to get the main box to reconnect directly to the modem?

Thanx

Ski

[JohnT]

Did you do the usual cable disconnect for 15-30 minutes to try a reset? Sounds like you have done everything but rebuild it.............

[Ski]

I've unplugged everything one at a time, all at once - you name it. Now I'm getting strange errors on the main box. Just tried to play a game that I was about half way thru, and it failed, just saying <game name> cannot run, and will close. Just tried to install a new version of Easeus Part Manager, and it failed with MoveFile error code 183. Reinstalled the game that failed, and it still crashed..... might be time for a clean out and up......reinstall to get rid of the BS......

[Broni]

Please download MiniToolBox and run it.

Checkmark following boxes:

• Report IE Proxy Settings
  
• Report FF Proxy Settings
  
• List content of Hosts
  
• List IP configuration
  
• List Winsock Entries
  
• List last 10 Event Viewer log
  
• List Users, Partitions and Memory size

Click Go and post the result.

===============================================================

Please download Farbar Service Scanner and run it on the computer with the issue.

• Check "Include All Files" option.
  
• Press "Scan".
  
• It will create a log (FSS.txt) in the same directory the tool is run.
  
• Please copy and paste the log to your reply.

[Ski]

Sorry it took so long, but I had to crash last night after spending literally all day in front of these machines.

The requested logs....

MiniToolBox by Farbar
Ran by Ski & Rita on 19-11-2011 at 08:46:17
Windows 7 Ultimate (X86)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : SkisAMD
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 1C-6F-65-42-F7-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{F49D034E-4AA5-44AD-912D-86261FCC8099}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...1c 6f 65 42 f7 90 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
11...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [232448] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/19/2011 08:09:13 AM) (Source: Application Error) (User: )
Description: Faulting application name: palemoon.exe, version: 7.0.1.4292, time stamp: 0x4e893a5a
Faulting module name: xul.dll, version: 7.0.1.4292, time stamp: 0x4e89eb34
Exception code: 0xc0000005
Fault offset: 0x0045d7c3
Faulting process id: 0x1e80
Faulting application start time: 0xpalemoon.exe0
Faulting application path: palemoon.exe1
Faulting module path: palemoon.exe2
Report Id: palemoon.exe3

Error: (11/19/2011 08:08:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: palemoon.exe, version: 7.0.1.4292, time stamp: 0x4e893a5a
Faulting module name: xul.dll, version: 7.0.1.4292, time stamp: 0x4e89eb34
Exception code: 0xc0000005
Fault offset: 0x0045d7c3
Faulting process id: 0x644
Faulting application start time: 0xpalemoon.exe0
Faulting application path: palemoon.exe1
Faulting module path: palemoon.exe2
Report Id: palemoon.exe3

Error: (11/19/2011 08:08:31 AM) (Source: Application Error) (User: )
Description: Faulting application name: palemoon.exe, version: 7.0.1.4292, time stamp: 0x4e893a5a
Faulting module name: xul.dll, version: 7.0.1.4292, time stamp: 0x4e89eb34
Exception code: 0xc0000005
Fault offset: 0x0045d7c3
Faulting process id: 0x5cc
Faulting application start time: 0xpalemoon.exe0
Faulting application path: palemoon.exe1
Faulting module path: palemoon.exe2
Report Id: palemoon.exe3

Error: (11/18/2011 10:04:39 PM) (Source: Application Error) (User: )
Description: Faulting application name: HallowedLegends2_TheTemplar.exe, version: 1.0.0.8, time stamp: 0x4eba4bef
Faulting module name: HallowedLegends2_TheTemplar.exe, version: 1.0.0.8, time stamp: 0x4eba4bef
Exception code: 0xc0000005
Fault offset: 0x00118739
Faulting process id: 0xb8c
Faulting application start time: 0xHallowedLegends2_TheTemplar.exe0
Faulting application path: HallowedLegends2_TheTemplar.exe1
Faulting module path: HallowedLegends2_TheTemplar.exe2
Report Id: HallowedLegends2_TheTemplar.exe3

Error: (11/18/2011 10:00:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: HallowedLegends2_TheTemplar.exe, version: 1.0.0.8, time stamp: 0x4eba4bef
Faulting module name: HallowedLegends2_TheTemplar.exe, version: 1.0.0.8, time stamp: 0x4eba4bef
Exception code: 0xc0000005
Fault offset: 0x00118739
Faulting process id: 0x1c84
Faulting application start time: 0xHallowedLegends2_TheTemplar.exe0
Faulting application path: HallowedLegends2_TheTemplar.exe1
Faulting module path: HallowedLegends2_TheTemplar.exe2
Report Id: HallowedLegends2_TheTemplar.exe3

Error: (11/18/2011 09:45:02 PM) (Source: Application Error) (User: )
Description: Faulting application name: HallowedLegends2_TheTemplar.exe, version: 1.0.0.8, time stamp: 0x4eba4bef
Faulting module name: HallowedLegends2_TheTemplar.exe, version: 1.0.0.8, time stamp: 0x4eba4bef
Exception code: 0xc0000005
Fault offset: 0x00118739
Faulting process id: 0x9c4
Faulting application start time: 0xHallowedLegends2_TheTemplar.exe0
Faulting application path: HallowedLegends2_TheTemplar.exe1
Faulting module path: HallowedLegends2_TheTemplar.exe2
Report Id: HallowedLegends2_TheTemplar.exe3

Error: (11/18/2011 04:46:50 PM) (Source: PerfNet) (User: )
Description:

Error: (11/18/2011 04:46:50 PM) (Source: PerfNet) (User: )
Description:

Error: (11/18/2011 04:46:49 PM) (Source: MSDTC Client 2) (User: )
Description: 0x800700A4

Error: (11/18/2011 03:45:53 PM) (Source: Schedule) (User: )
Description: Schedule error: 10050Initialize call failed, bailing out


System errors:
=============
Error: (11/19/2011 08:46:19 AM) (Source: Service Control Manager) (User: )
Description: The Server service depends on the Server SMB 1.xxx Driver service which failed to start because of the following error:
%%1068

Error: (11/19/2011 08:46:19 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:
%%1068

Error: (11/19/2011 08:46:19 AM) (Source: Service Control Manager) (User: )
Description: The Server SMB 1.xxx Driver service depends on the Server SMB 2.xxx Driver service which failed to start because of the following error:
%%1068

Error: (11/19/2011 08:46:19 AM) (Source: Service Control Manager) (User: )
Description: The Workstation service depends on the SMB 2.0 MiniRedirector service which failed to start because of the following error:
%%1068

Error: (11/19/2011 08:46:19 AM) (Source: Service Control Manager) (User: )
Description: The Server SMB 2.xxx Driver service depends on the srvnet service which failed to start because of the following error:
%%22

Error: (11/19/2011 08:46:19 AM) (Source: Service Control Manager) (User: )
Description: The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:
%%22

Error: (11/19/2011 08:46:19 AM) (Source: Service Control Manager) (User: )
Description: The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:
%%22

Error: (11/19/2011 08:46:19 AM) (Source: Service Control Manager) (User: )
Description: The SMB MiniRedirector Wrapper and Engine service failed to start due to the following error:
%%22

Error: (11/19/2011 08:46:18 AM) (Source: Service Control Manager) (User: )
Description: The srvnet service failed to start due to the following error:
%%22

Error: (11/19/2011 08:46:17 AM) (Source: Service Control Manager) (User: )
Description: The Server service depends on the Server SMB 1.xxx Driver service which failed to start because of the following error:
%%1068


Microsoft Office Sessions:
=========================
Error: (08/13/2011 07:48:02 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 1 seconds with 0 seconds of active time. This session ended with a crash.

Error: (07/18/2011 01:56:41 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6423.1000, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time. This session ended with a crash.


========================= Memory info: ===================================

Percentage of memory in use: 37%
Total physical RAM: 3324.16 MB
Available physical RAM: 2089.9 MB
Total Pagefile: 6646.59 MB
Available Pagefile: 4344.04 MB
Total Virtual: 2047.88 MB
Available Virtual: 1946.01 MB

========================= Partitions: =====================================

2 Drive c: (System) (Fixed) (Total:78.03 GB) (Free:51.1 GB) NTFS
3 Drive d: (Games) (Fixed) (Total:24.41 GB) (Free:17.88 GB) NTFS
4 Drive e: (Pictures) (Fixed) (Total:14.65 GB) (Free:13.34 GB) NTFS
5 Drive f: (Documents) (Fixed) (Total:9.77 GB) (Free:8.76 GB) NTFS
6 Drive g: (Music) (Fixed) (Total:19.53 GB) (Free:6.28 GB) NTFS
7 Drive h: (Archive) (Fixed) (Total:43.94 GB) (Free:22.8 GB) NTFS
8 Drive i: (DLs) (Fixed) (Total:24.41 GB) (Free:15.84 GB) NTFS
9 Drive j: (Work) (Fixed) (Total:97.66 GB) (Free:19.7 GB) NTFS
12 Drive r: (KINGSTON) (Removable) (Total:7.45 GB) (Free:7.42 GB) FAT32

========================= Users: ========================================

User accounts for \\

Administrator Guest Ski & Rita


**** End of log ****


Farbar Service Scanner
Ran by Ski & Rita on 19-11-2011 at 08:49:43
Windows 7 Ultimate (X86)
********************************************************

Service Check:
==============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Nsi Service is not running. Checking service configuration:
The start type of Nsi service is OK.
The ImagePath of Nsi service is OK.
The ServiceDll of Nsi service is OK.

nsiproxy Service is not running. Checking service configuration:
The start type of nsiproxy service is OK.
The ImagePath of nsiproxy service is OK.

tdx Service is not running. Checking service configuration:
The start type of tdx service is OK.
The ImagePath of tdx service is OK.

afd Service is not running. Checking service configuration:
The start type of afd service is OK.
The ImagePath of afd service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.

PlugPlay Service is not running. Checking service configuration:
The start type of PlugPlay service is OK.
The ImagePath of PlugPlay service is OK.

RpcSs Service is not running. Checking service configuration:
The start type of RpcSs service is OK.
The ImagePath of RpcSs service is OK.
The ServiceDll of RpcSs service is OK.


File Check:
===========
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys
[2009-07-13 18:12] - [2009-07-13 18:12] - 0338944 ____A () A329182E239C3FE4A845A957A97C71D6

C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2010-11-24 08:15] - [2010-06-14 01:12] - 1286016 ____A (Microsoft Corporation) BB7F39C31C4A4417FD318E7CD184E225

C:\Windows\system32\dnsrslvr.dll => MD5 is legit

Connection Status:
==================
Localhost is accessible.
There is no connection to network.
Google site is accessible.
Yahoo site is accessible.

**** End of log ****

[Ski]

I'm baaaaaacki.......

Noticed I managed to also lose my audio on the main box - so I reinstalled the chipset disc - fixed it.

Had to do some research on what the command was, it's been so long since I used it, but I found it.... ran sfc from a command prompt, and it fixed the rest of the problems, I think. At least I'm back on line.

Broni, If you find anything wrong with the above results, LMK and I'll run them again.

[Broni]

Well, if you fixed everything we have nothing to do.
Good news :)