31 replies to this topic

[Broni]

Restart computer in Safe Mode with Networking and see how it goes there.
It looks like internet speed is fine but something is choking browsers.

[JohnT]

I will give it a go.

In safe mode right now and it is still slow, no change.

[Broni]

Hmm...another try...
Turn everything off and connect your computer straight to the modem bypassing the router.
See how it goes.

[JohnT]

Ok I will give that a go, thanks. Will respond tomorrow, past my beauty rest time, LOL

[JohnT]

I tried that this morning and it was the same, I know that there are issues with the computer and I believe hardware. I do system maintenance weekly all the security scans daily so I won't worry about it until the new year and get it in the shop. The laptop is working fast so that eliminates modem and router from the equation. Thanks for the help Broni but we will just let this go for now, too many holiday things to concentrate on..........

[Broni]

I understand. Possibly ethernet card going bad.

[JohnT]

I think your on target and or possible memory or video care problems as well. I see things load slowly on graphics and icons after startup so this thing has a few ills I will get checked on. Amen for having a laptop and perhaps a tablet for Christmas?

[JohnT]

So tonight it is fast and no problems, perhaps it is going through a midlife crisis, LOL

[Broni]

Climacterium possibly...LOL
You must have female computer...hehehehe

[JohnT]

Oh no I am not going there, lets just say it is temperamental. But I did get my Kindle Fire for Xmas, so already set it up with email and have had a lot of fun going to different sites and now I just downloaded the manual so I will know what I am doing. More toys more net options.............

[NKTower]

Have you made use of the NETSTAT command?

netstat  -e   -s

This will show you statistics for your TCP/IP stack. Run it on both the desktop and the notebook - if you see a major difference in something such as number of error packets or retransmits it could mean that you have a problem with the ethernet cable or adapter card.

I have Comcast "triple play" service, they provided a modem by Arris. It is addressible such that you can get at statistics, status, error log etc. While my LAN subnet is 192.168.120.x, I can get into the modem via this address:

http://192.168.100.1/cgi-bin/cm_state_cgi

It reveals that I had a loss of synch signal on Dec. 11 - my guess is we had one of our extended power failures.

[NKTower]

I suppose it would have been nice to provide a sample of a presumably healthy connection.

C:\>netstat -e -s
Interface Statistics
						   Received		    Sent
Bytes				    1683558268	  1396344367
Unicast packets			 2169791		 2103046
Non-unicast packets		   65899		    8517
Discards						  0			   0
Errors						    0			 179
Unknown protocols			    72
IPv4 Statistics
  Packets Received				   = 2188648
  Received Header Errors			 = 1217
  Received Address Errors		    = 4482
  Datagrams Forwarded			    = 0
  Unknown Protocols Received		 = 0
  Received Packets Discarded		 = 2399
  Received Packets Delivered		 = 2185032
  Output Requests				    = 2107339
  Routing Discards				   = 0
  Discarded Output Packets		   = 216
  Output Packet No Route			 = 0
  Reassembly Required			    = 0
  Reassembly Successful			  = 0
  Reassembly Failures			    = 0
  Datagrams Successfully Fragmented  = 11
  Datagrams Failing Fragmentation    = 0
  Fragments Created				  = 22
ICMPv4 Statistics
						    Received    Sent
  Messages				  1988	    186
  Errors				    0		   29
  Destination Unreachable   1907	    108
  Time Exceeded			 32		  0
  Parameter Problems	    0		   0
  Source Quenches		   0		   0
  Redirects				 0		   0
  Echos					 0		   49
  Echo Replies			  49		  0
  Timestamps			    0		   0
  Timestamp Replies		 0		   0
  Address Masks			 0		   0
  Address Mask Replies	  0		   0
TCP Statistics for IPv4
  Active Opens					    = 26843
  Passive Opens					   = 12219
  Failed Connection Attempts		  = 860
  Reset Connections				   = 8864
  Current Connections				 = 44
  Segments Received				   = 2095203
  Segments Sent					   = 2000686
  Segments Retransmitted			  = 24048
UDP Statistics for IPv4
  Datagrams Received    = 83872
  No Ports			  = 6073
  Receive Errors	    = 0
  Datagrams Sent	    = 79327
C:\>