[RESOLVED] I have some strange things that started a few days ago

44 posts in this topic

Post #: 26   Posted

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following


    :OTL
    IE:64bit: - HKLM\..\SearchScopes\{AA1C3A9A-5D23-423D-99E2-074DD326C232}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpd
    IE - HKLM\..\SearchScopes\{AA1C3A9A-5D23-423D-99E2-074DD326C232}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpd
    O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
    O4 - HKU\S-1-5-21-1299830068-593041954-1282060008-1001..\Run: [RESTART_STICKY_NOTES] C:\Windows\system32\StikyNot.exe File not found
    O4 - HKU\S-1-5-21-1299830068-593041954-1282060008-1003..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found

    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
    [/code]



  • Then click the [color=#FF0000][b]Run Fix[/b][/color] button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.
  • [b]NOTE[/b]. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    =============================

    Last scans...

    1. Download [b]Security Check[/b] from HERE, and save it to your [b]Desktop[/b].

    • Double-click [b]SecurityCheck.exe[/b]
    • Follow the onscreen instructions inside of the black box.
    • A [b]Notepad[/b] document should open automatically called [b]checkup.txt[/b]; please post the contents of that document.

      [b]NOTE[/b] SecurityCheck may produce some false warning(s), so leave the results reading to me.

    2. Please download [b]Farbar Service Scanner[/b] (FSS) and run it on the computer with the issue.

    • Make sure the following options are checked:

      [list]

    • [b]Internet Services[/b]
    • [b]Windows Firewall[/b]
    • [b]System Restore[/b]
    • [b]Security Center[/b]
    • [b]Windows Update[/b]
    • [b]Windows Defender[/b]

    [*]Press "[b]Scan[/b]".

    [*]It will create a log (FSS.txt) in the same directory the tool is run.

    [*]Please copy and paste the log to your reply.

    [/list]

    3. Download [b]Temp File Cleaner (TFC)[/b]

    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

    • Double click on [b]TFC.exe[/b] to run the program.
    • Click on [b]Start[/b] button to begin cleaning process.
    • TFC will close all running programs, and it [b]may[/b] ask you to restart computer.

    4. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to [b]YES, I accept the Terms of Use[/b]
    • Click [b]Start[/b]
    • Accept any security warnings from your browser.
    • Check [b]Scan archives[/b]
    • Click [b]Start[/b]
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on [b]List of found threats[/b]
    • Click on [b]Export to text file[/b] , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.


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Post #: 27   Posted

When I try and copy and paste the files you want to run fix for in OTL they do not look like what you showed. They seem to be all on the same line.


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Post #: 28   Posted

Farbar Service Scanner Version: 16-01-2013

Ran by MIKE (administrator) on 17-01-2013 at 18:39:40

Running from "C:\Users\MIKE\Desktop"

Windows 7 Professional Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Attempt to access Google IP returned error. Google IP is offline

Google.com is accessible.

Yahoo IP is accessible.

Yahoo.com is accessible.

Windows Firewall:

=============

Firewall Disabled Policy:

==================

System Restore:

============

System Restore Disabled Policy:

========================

Action Center:

============

Windows Update:

============

Windows Autoupdate Disabled Policy:

============================

Windows Defender:

==============

WinDefend Service is not running. Checking service configuration:

The start type of WinDefend service is set to Demand. The default start type is Auto.

The ImagePath of WinDefend service is OK.

The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:

==========================

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware"=DWORD:1

Other Services:

==============

File Check:

========

C:\Windows\System32\nsisvc.dll => MD5 is legit

C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit

C:\Windows\System32\dhcpcore.dll => MD5 is legit

C:\Windows\System32\drivers\afd.sys => MD5 is legit

C:\Windows\System32\drivers\tdx.sys => MD5 is legit

C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit

C:\Windows\System32\dnsrslvr.dll => MD5 is legit

C:\Windows\System32\mpssvc.dll => MD5 is legit

C:\Windows\System32\bfe.dll => MD5 is legit

C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit

C:\Windows\System32\SDRSVC.dll => MD5 is legit

C:\Windows\System32\vssvc.exe => MD5 is legit

C:\Windows\System32\wscsvc.dll => MD5 is legit

C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit

C:\Windows\System32\wuaueng.dll => MD5 is legit

C:\Windows\System32\qmgr.dll => MD5 is legit

C:\Windows\System32\es.dll => MD5 is legit

C:\Windows\System32\cryptsvc.dll => MD5 is legit

C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit

C:\Windows\System32\svchost.exe => MD5 is legit

C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****


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Post #: 29   Posted

Results of screen317's Security Check version 0.99.57

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

Norton Internet Security

WMI entry may not exist for antivirus; attempting automatic update.

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 7 Update 11

Adobe Reader 10.1.5 Adobe Reader out of Date!

Google Chrome 23.0.1271.97

Google Chrome 24.0.1312.52

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 1%

````````````````````End of Log``````````````````````


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Post #: 30   Posted

When I try and copy and paste the files you want to run fix for in OTL they do not look like what you showed

Do you copy them from your email notification or straight from this topic?

Just in case I'm attaching OTL fix as a text file.

otl_fix.txt


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Post #: 31   Posted

C:\Users\MIKE\Downloads\CCleaner_Setup.exe a variant of Win32/Adware.iBryte.D application


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Post #: 32   Posted

I still need OTL fix result.

Please read my previous reply.


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Post #: 33   Posted

All processes killed

========== OTL ==========

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AA1C3A9A-5D23-423D-99E2-074DD326C232}\ deleted successfully.

64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AA1C3A9A-5D23-423D-99E2-074DD326C232}\ not found.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AA1C3A9A-5D23-423D-99E2-074DD326C232}\ deleted successfully.

Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AA1C3A9A-5D23-423D-99E2-074DD326C232}\ not found.

Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.

Registry value HKEY_USERS\S-1-5-21-1299830068-593041954-1282060008-1001\Software\Microsoft\Windows\CurrentVersion\Run\\RESTART_STICKY_NOTES deleted successfully.

Registry value HKEY_USERS\S-1-5-21-1299830068-593041954-1282060008-1003\Software\Microsoft\Windows\CurrentVersion\RunOnce\\mctadmin deleted successfully.

========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 67 bytes

User: Default User

User: MIKE

->Temp folder emptied: 1504393 bytes

->Temporary Internet Files folder emptied: 93069318 bytes

->Java cache emptied: 15806 bytes

->Google Chrome cache emptied: 9045725 bytes

->Flash cache emptied: 1095 bytes

User: Public

->Temp folder emptied: 0 bytes

User: UpdatusUser

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 67 bytes

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32 (64bit) .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 41279 bytes

%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 36028370 bytes

RecycleBin emptied: 37346 bytes

Total Files Cleaned = 133.00 mb

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: MIKE

->Java cache emptied: 0 bytes

User: Public

User: UpdatusUser

Total Java Files Cleaned = 0.00 mb

[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: MIKE

->Flash cache emptied: 0 bytes

User: Public

User: UpdatusUser

Total Flash Files Cleaned = 0.00 mb

OTL by OldTimer - Version 3.2.69.0 log created on 01172013_194428

Files\Folders moved on Reboot...

C:\Users\MIKE\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

C:\Users\MIKE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\P27IFTE2\50195490978b0466037aef5af0681265[1].htm moved successfully.

C:\Users\MIKE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\P27IFTE2\PIE[1].htc moved successfully.

C:\Users\MIKE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\K9VNNB43\eec4b47b89ed52d7957c383ca9382bfc[1].htm moved successfully.

C:\Users\MIKE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\GHLODZQO\7407185e[2].htm moved successfully.

C:\Users\MIKE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4X8ND0RV\62[1].htm moved successfully.

C:\Users\MIKE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4X8ND0RV\7848fda042ab754f96dbb54e9453ff6a[1].htm moved successfully.

C:\Users\MIKE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4X8ND0RV\fastbutton[1].htm moved successfully.

C:\Users\MIKE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\4X8ND0RV\screen317_spywareinfoforum_org[1].htm moved successfully.

C:\Users\MIKE\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\MSIMGSIZ.DAT moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...


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Post #: 34   Posted

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html

After installing the latest Adobe Reader, uninstall all previous versions (if present).

Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.

It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

============================

Still same issue with IE?


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Post #: 35   Posted

No problems yet. You see anything that might have caused it? I know last night after we reset IE I still got the error and the computer locked


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Post #: 36   Posted

We did some more cleaning so it'd be hard to pinpoint exact culprit but I'm glad to see all is good now.

Your computer is clean p3879546.jpg

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:


:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot][/code]

  • Then click the [b][color=red]Run Fix[/color][/b] button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with [b]OTL[/b]:

  • Double-click [b]OTL.exe[/b] to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the [b]CLEANUP[/b] button
  • Say [b]Yes[/b] to the prompt and then allow the program to reboot your computer.

[u]If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.[/u]

3. Make sure, [b]Windows Updates[/b] are current.

4. [color=red]If any [b]trojans, rootkits or bootkits[/b] were listed among your infection(s), make sure, you [u]change all of your on-line important passwords[/u] (bank account(s), secured web sites, etc.) [b]immediately[/b]![/color]

5. Check if your browser plugins are up to date.

Firefox - https://www.mozilla.org/en-US/plugincheck/

other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install [b]WOT[/b] (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run [b]Malwarebytes[/b] "Quick scan" once in a while to assure safety of your computer.

8. Run [b]Temporary File Cleaner[/b] (TFC) weekly.

9. Download and install [b]Secunia Personal Software Inspector (PSI)[/b]: http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.

The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. ([u]Windows XP only[/u]) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "[b][u]Custom [/u][/b]" installation, so you can UN-check any possible "drive-by-install" ([b]foistware[/b]), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:

[b]How did I get infected?, With steps so it does not happen again![/b]: http://www.bleepingcomputer.com/forums/topic2520.html

[b]Simple and easy ways to keep your computer safe and secure on the Internet[/b]: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.


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Post #: 37   Posted

can you give me the text file like you did the other one I run. I am getting the same text all on one line again


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Post #: 38   Posted

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Post #: 39   Posted

Its no big deal though, I can copy one line at a time. I apprecaite your help and lets hope this error does not come bacl. THANKS


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Post #: 40   Posted

I attached it into my previous reply.


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Post #: 41   Posted

ok got it

All processes killed

========== OTL ==========

========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

User: Default User

User: MIKE

->Temp folder emptied: 9565 bytes

->Temporary Internet Files folder emptied: 5322731 bytes

->Java cache emptied: 0 bytes

->Google Chrome cache emptied: 0 bytes

->Flash cache emptied: 598 bytes

User: Public

->Temp folder emptied: 0 bytes

User: UpdatusUser

->Temp folder emptied: 0 bytes

->Temporary Internet Files folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes

%systemroot% .tmp files removed: 0 bytes

%systemroot%\System32 .tmp files removed: 0 bytes

%systemroot%\System32 (64bit) .tmp files removed: 0 bytes

%systemroot%\System32\drivers .tmp files removed: 0 bytes

Windows Temp folder emptied: 24533 bytes

%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes

RecycleBin emptied: 0 bytes

Total Files Cleaned = 5.00 mb

[EMPTYFLASH]

User: All Users

User: Default

User: Default User

User: MIKE

->Flash cache emptied: 0 bytes

User: Public

User: UpdatusUser

Total Flash Files Cleaned = 0.00 mb

[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: MIKE

->Java cache emptied: 0 bytes

User: Public

User: UpdatusUser

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 01172013_201030

Files\Folders moved on Reboot...

C:\Users\MIKE\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...


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Post #: 42   Posted

All cool ?


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Post #: 43   Posted

YEP. Thanks again. I will see how the ie goes. So far so good. Have a good weekend.


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Post #: 44   Posted

Way to go!! p4193510.gif

Good luck and stay safe :)


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